Location in Kodeefy admin
Store Admin > Dashboard or Settings > Billing
Step-by-step instructions
- 1
Read the suspension message shown in the admin.
- 2
Open Settings or Billing if the admin allows it.
- 3
Check plan, billing, or account requirements shown for the store.
- 4
Contact KODEEFY support if you need help resolving the suspension.
Important notes
- Suspension reasons can vary by account, plan, or platform policy.
- Do not create a new store to bypass a suspension notice.
Common problems
- If the store was recently renewed, refresh the admin or contact support.
- If only certain pages are blocked, use the allowed settings or support pages to resolve the issue.